Pauline Smith, Head of Action Fraud, emphasized the vulnerability posed by the widespread use of social media applications, making millions of users potential targets for cybercriminals. She urged individuals to prioritize account security, recommending the adoption of strong and distinct passwords, along with the implementation of 2-step verification. In nearly half of the reported cases, two primary types of account takeovers were identified

On-Platform Takeovers: These occur within the platform's messaging service, where a fraudster tricks victims into sharing critical account details by posing as a friend. The criminal gains control by already having access to a friend's compromised account.

Email Compromise and Phishing: Victims unknowingly disclose login details to fake websites through phishing emails. Once fraudsters have access to the victim's email account, they can reset passwords for associated social media accounts.

To avoid falling victim to such scams, individuals are advised to:

Use Strong and Different Passwords Employ robust and unique passwords for email and social media accounts, making them distinct from other passwords.


Activate 2-Step Verification (2SV): Enhance security by enabling 2SV for email and social media accounts, requiring additional identity verification steps when signing in or making changes.

With cyber threats on the rise, maintaining vigilance, adopting secure practices, and promptly reporting suspicious activities are crucial steps in safeguarding against online scams. Victims in England, Wales, and Northern Ireland can report fraud or cybercrime to www.actionfraud.police.uk or call 0300 123 2040.

In Scotland, report incidents to Police Scotland on 101. Suspicious emails should be forwarded to SERS at report@phishing.gov.uk.

Action Fraud Prevention: Defend Against Social Media Hacks

Image of Shield with a Lock
Image of Shield with a Lock

Action Fraud is alerting the public to the growing threat of social media and email takeover scams, urging individuals to enhance their online security practices. Recent data from August 2022 to July 2023 reveals a staggering 18,011 reports of social media and email hacking, with 4,092 victims reporting extortion or fraudulent activities.

Among the reported incidents, there were cases where hacked social media accounts were exploited to promote counterfeit event tickets, such as fake Taylor Swift concert tickets. The sheer volume of friends and historical posts on the compromised profiles made it difficult for victims to discern the scam.

News Letter will Update More Soon

In the digital age, scams have become increasingly sophisticated, targeting individuals through various channels such as email, phone calls, and online platforms. The UK has witnessed a significant rise in scam incidents, prompting a nationwide call to action to stop scams in their tracks.

Organizations like Stop Scams UK are at the forefront of this battle, working collaboratively to prevent scams at the source. Their efforts are complemented by comprehensive guides like those provided by MoneySavingExpert, which offer over 30 ways to identify and avoid scams, ensuring individuals are equipped with the knowledge to protect themselves.

The government also plays a crucial role in this fight, with resources like the GOV.UK guidance on fraud, tricks, and scams offering valuable information on how to report and handle scam incidents. For the elderly, who are often prime targets for scammers, Age UK provides specific advice on dealing with cold and nuisance calls, including access to free call blockers for the most vulnerable.

The collective effort of these organizations, along with increased public awareness and education, forms a robust defense against the scourge of scams. It's a reminder that vigilance and proactive measures are our best weapons in ensuring our personal and financial safety in an increasingly connected world.

Combating Scams: A Proactive Approach